Submit a withdrawal request

You wish to exercise your right of withdrawal following an order placed on our website.

In accordance with the regulations applicable to distance selling, you can notify us of your decision to withdraw by completing the form below.

To enable us to identify your order and process your request, please fill in the requested information accurately.

After receiving your request, an acknowledgement of receipt will be sent to you by email. Our customer service will then contact you to provide you with the return procedures applicable to your order.

Important information:

• The right of withdrawal is exercised under the conditions and within the time limits provided for by the regulations in force and by our General Terms and Conditions of Sale.

• Certain products may be excluded from the right of withdrawal in accordance with applicable legal provisions (personalized products, perishable goods, unsealed products that cannot be returned for reasons of hygiene or health protection, etc.).

• Return costs may remain the responsibility of the customer when provided for in the General Terms and Conditions of Sale.

By submitting this form, you declare that you are exercising your right of withdrawal concerning the order indicated below.